This notice is provided in our capacity as data controller under Article 10 of Turkish Personal Data Protection Law No. 6698 (“KVKK”).
1. Identity of the data controller
- Legal name: Altaras Global Lojistik Anonim Şirketi
- Address: Şirinevler Mah. Adnan Kahveci Blv. Dal Plaza No: 206 İç Kapı No: 11, Bahçelievler / İstanbul, Türkiye
- Tax office: Kocasinan Tax Office
- Tax identification number: 0591417019
- MERSIS number: 0059141701900001
- Email: info@altaraslogistics.com
- Phone: +90 535 816 96 07
2. Personal data processed
Through our website or our direct contact channels we process:
- Identity data: first and last name
- Contact data: email address, phone number and, where needed, loading or delivery address
- Customer transaction data: company name, requested transport mode, routing, type of cargo, weight and volume, quote and shipment records
- Transaction security data: technical records of form submissions (date and time)
3. Purposes of processing
- Assessing your request and providing you with a price quote
- Planning and performing transport, warehousing and customs clearance services
- Forming and performing contracts
- Communicating with you and keeping you informed during the operation
- Invoicing, accounting and financial processes
- Meeting retention, reporting and notification obligations imposed by law
- Establishing, exercising and protecting rights in the event of a dispute
4. Legal grounds
Your personal data is processed on the following grounds set out in Article 5 of the KVKK:
- Art. 5/2-c: processing is necessary for the conclusion or performance of a contract to which you are a party
- Art. 5/2-ç: processing is mandatory for the data controller to fulfil a legal obligation
- Art. 5/2-e: processing is mandatory for the establishment, exercise or protection of a right
- Art. 5/2-f: processing is necessary for our legitimate interests, provided it does not harm your fundamental rights and freedoms
5. Transfer of personal data
Limited to the purposes above and in accordance with Articles 8 and 9 of the KVKK, your data may be transferred to:
- Domestic and overseas agents, carriers, shipping lines and airlines engaged to perform the transport
- Customs brokerage and bonded warehouse service providers
- Insurance companies, where cargo insurance is requested
- Website hosting and form delivery providers
- Accountants, independent auditors and legal advisers
- Competent public authorities where required by law
By the nature of international transport, shipment information may be transferred to agents and customs authorities in the destination country.
6. Method of collection
Your personal data is collected through the quote and contact forms on our website, by email, phone, WhatsApp and in face-to-face meetings, by partly automated and non-automated means.
7. Your rights as a data subject
Under Article 11 of the KVKK you have the right to:
- Learn whether your personal data is being processed
- Request information if it has been processed
- Learn the purpose of processing and whether the data is used accordingly
- Know the third parties to whom data is transferred, in Türkiye or abroad
- Request correction if the data is incomplete or inaccurate
- Request erasure or destruction under the conditions in Article 7 of the KVKK
- Request that corrections and erasures be notified to third parties to whom the data was transferred
- Object to a result against you arising from analysis solely by automated systems
- Claim compensation for damage suffered as a result of unlawful processing
8. How to apply
You may submit requests relating to your rights, in line with the Communiqué on the Procedures and Principles of Application to the Data Controller, by:
- Sending a wet-signed petition with identification documents to our address above
- Emailing info@altaraslogistics.com from the email address registered in our system
- Sending a message from your registered electronic mail (KEP) address to our KEP address
Your application will be concluded as soon as possible and in any case within thirty days at the latest, free of charge. If the process incurs an additional cost, the fee set by the Personal Data Protection Board may be charged.